AI Guest ConciergeFor Hospitality

StayHost AI provides guests with fast, property and location-specific guidance and alerts your team when complaints, safety concerns or situations requiring human support arise.

Managing one property? Start your first eligible property free for 90 days.

Concierge Demo

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StayHost

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Today

Where can I park?

14:18 ✓✓

You can use the parking disc provided in the property for short stays. Free parking is also available nearby on Franklin Mount and Grove Road. Please always check local signs for any restrictions.

Just now

Your team is only contacted when support is needed.

Type a message…
Guests get fast answersReduces repetitive enquiries

A better guest experience without adding pressure to your team

Instant guest guidance

Guests receive fast answers using information approved by your operation.

Less pressure on reception

Reduce repetitive questions reaching reception, guest services and operations teams.

Your standards stay protected

StayHost AI follows your information, tone and operational boundaries and escalates issues that require human attention.

For Professional Operators

Built for hotels and accommodation operators

Give guests one place to ask about arrivals, facilities, dining, activities, policies and the local area throughout their stay.

Pricing

Simple pricing for every type of accommodation operator

Choose a plan for an individual property, start with one hotel location, or discuss a tailored multi-location deployment.

Individual Property

£79 per property, per month

A complete digital guest concierge for one professionally managed property.

24/7 AI guest concierge
Property-specific information
Multilingual responses
Check-in and checkout guidance
Parking and transport info
Guest conversation visibility
Cancel anytime

Hotels & Aparthotels

Price on Application

Tailored to your property or operation

A hotel-trained digital concierge configured around your facilities, services, policies and guest experience. Pricing is tailored to your number of rooms, locations and operational requirements.

24/7 AI guest concierge
Hotel-specific setup
Multilingual responses
Facilities and service info
Configurable hospitality tone
Staff escalation
Private testing before launch

Custom & Multi-Location

Price on Application

For hotel groups, accommodation portfolios and operators with bespoke operational, reporting, security or integration requirements. Pricing is agreed following a review of scope and technical requirements.

Multi-location agreements
PMS connection requests
Bespoke workflows
Custom reporting
Enterprise security

Standard StayHost AI works without a PMS integration. Custom PMS, booking-system or API integrations can be requested, reviewed and scoped separately.

Sound Familiar?

The Guest Questions That Steal Your Time

Every one of these questions interrupts your day. StayHost AI handles them instantly.

Late-Night Messages

Guests message at 2am about parking, heating or WiFi. You can't switch off.

Tied to Your Phone

You spend family time glued to WhatsApp waiting for the next guest query.

Same Questions Every Stay

Where is the parking? What time is check-in? Answered hundreds of times.

WiFi and Tech Requests

Router passwords, TV remotes, appliance instructions — asked constantly.

Maintenance Calls

Guests call at all hours about minor issues that could be resolved with guidance.

Guests Left Waiting

Every minute without a reply damages your rating and guest satisfaction.

Interrupted Focus Time

You can't focus on growing your business while fielding guest messages all day.

Negative Reviews

Slow replies lead to poor reviews — even when the property itself is perfect.

StayHost AI reduces repetitive guest enquiries for your team.

Guest Questions

Handled automatically. Every time.

From parking and check-in to house rules and maintenance — StayHost AI answers the questions you've answered a hundred times before.

P

Parking Questions

Guests ask about parking multiple times.

Handled 24/7

Check-In Support

Check-in times, codes and access details.

Instant answers

House Rules & Property Info

WiFi, appliances, rules and local guidance.

Always accurate

Maintenance Issues

Guests report issues at any time.

Instant escalation

Most owners already have welcome emails and guidebooks. Yet guests don't always read them, or can't find the information when they need it. StayHost answers common guest questions instantly through the supported concierge journey, 24/7.

Guest Questions Handled Automatically

24/7

Reducing repetitive enquiries for your team.

Owner Benefits

What you gain back.

Instant Responses

Day or night

Fewer Repetitive Messages

Same questions, handled once

Happier Guests

Faster answers, better stays

More Time For Your Business

Focus on growth, not queries

24/7

Guest information available day and night

Approved

Guidance based on your property or location information

Escalation

Your team can be alerted when human support is required

How It Works

Simple. Smart. Effective.

1

Connect

Connect your property information and settings.

2

Train

StayHost AI learns your rules, answers and procedures.

3

Go Live

AI handles guest questions while you save time.

Built For Hospitality Operators

Who uses StayHost AI.

Short-Term Rentals

Serviced Apartments

Boutique Hotels

Property Managers

Multi-Property Operators

Next Steps

Request a demonstration for your hotel or operation.

Private testing before guest launch. No commitment required.

One approved pilot location · Scope agreed before setup · Private testing before guest launch

What Changes

Operational freedom. Premium guest experience.

StayHost AI doesn't just answer questions, it transforms how modern hospitality operators communicate with guests.

Reclaim your operational time

Stop answering the same questions repeatedly.

Deliver fast guest support

Guests receive quick, accurate, property-specific responses — day or night.

Elevate the guest experience

Guests receive warm, accurate, personalised responses.

Reduce repetitive communication

Parking, WiFi, check-in — handled automatically.

Support your booking journey

Fast, professional responses help guests feel confident in their choice.

Smart escalation when it matters

Only genuine issues reach you.

Review risk alerts

Flagged the moment a guest signals frustration — before it becomes a bad review.

"not happy""disappointing""dirty""refund"

Create a premium guest impression

From first message to checkout — seamless service.

The Shift Is Already Happening

Guests increasingly expect instant answers.

Modern hospitality brands are beginning to adopt AI concierge experiences, not to replace the human touch, but to enhance it.

StayHost AI helps forward-thinking operators stay ahead of that shift, before it becomes the expected standard.

24/7

Guest information available day and night

Approved

Guidance based on approved property or location information

Escalation

Your team can be alerted when human support is required

"AI concierge support is emerging as the new standard in modern hospitality. The operators who adopt it early will define the experience guests come to expect."

— Powered by StayHost AI